Case Studies

In the fast-paced world of automotive sales, your inventory is your most valuable asset. Ikon Technologies provides dealers with the ultimate safety net, combining advanced GPS tracking with real-world support to mitigate risk and ensure total peace of mind. Whether dealing with "smash and grab" thefts, sophisticated identity fraud, or medical emergencies, our platform is designed to turn high-stress crises into successful recoveries.

The following summaries highlight how Ikon’s technology and team support deliver a 100% commitment to protecting your bottom line.

Tracking Financial Fraud
Pittsburgh, PA

Tracking Financial Fraud

INCIDENT
A vehicle was purchased with a bad check by a wanted fraudster and taken out of state for over 30 days.
ACTION
Ikon provided the last 10 historical addresses and a live location in Florida to the police.
OUTCOME
The vehicle was recovered and a serial fraudster was arrested.
IMPACT
The dealership successfully unwound a 30-day-old fraudulent deal thanks to the persistence of the Ikon team and the precision of the platform's historical data.
10
Historical addresses
Multi-State Recovery
Tulsa, OK

Multi-State Recovery

INCIDENT
A vehicle was purchased using a stolen identity and driven to another state.
ACTION
Ikon’s "Stolen Vehicle Mode" granted police immediate access to tracking data.
OUTCOME
The vehicle was recovered and the thief was arrested within two hours of the initial report.
IMPACT
Leadership at the dealership credited Ikon with preventing a long-term loss and turning a wait-and-see situation into an immediate success.
2 hours
Express recovery
Medical Emergency Recovery
Seattle, WA

Medical Emergency Recovery

INCIDENT
An elderly woman with Alzheimer’s went missing during a cross-country drive after losing her phone.
ACTION
Police used Ikon’s tracking data to locate the vehicle after the driver had been missing for several days.
OUTCOME
The driver was found safe on the side of the road and reunited with her family.
IMPACT
Law enforcement credited Ikon technology as the decisive factor in saving the driver’s life and ensuring a safe holiday reunion.
75 y.o.
Made it back home
Post-Purchase Recovery
Dallas, TX

Post-Purchase Recovery

INCIDENT
A 2018 Ram 2500 was stolen the same day it was purchased, before the app could be set up.
ACTION
Ikon resolved account conflicts and provided real-time location data while coaching the customer through the setup process.
OUTCOME
The vehicle was found and recovered by 10 p.m. that night.
IMPACT
The customer praised the "safety net" provided by Ikon technology for new vehicle owners.
7 hours
Before recovery
Identity Theft & Criminal Arrest
Des Moines, IA

Identity Theft & Criminal Arrest

INCIDENT
A dealership discovered a vehicle was purchased via identity theft and reached out for emergency weekend support.
ACTION
Ikon guided the dealer through the contract unwinding process and provided real-time location data to the police.
OUTCOME
The asset was recovered undamaged, and a wanted serial fraudster was taken into custody.
IMPACT
The dealership praised the ease of the platform's recovery tools and the responsiveness of the Ikon team during off-hours.
6 hours
Until Car Recovery
Triple Recovery in Orlando
Orlando, FL

Triple Recovery in Orlando

INCIDENT
A distressed customer reported her vehicle stolen while the Ikon team was on-site.
ACTION
Ikon staff guided the customer through the app's Stolen Mode and delivered a live tracking link to the Orlando Police within minutes.
OUTCOME
The vehicle was recovered successfully.
IMPACT
The car was stolen two more times that same week; in both instances, Ikon technology led police directly to the vehicle for a 100% recovery rate.
100%
Recovery Rate on 3 thefts
TESTIMONIALS

What Our Dealers Are Saying

Ikon built my brand and my business better than third parties or old-fashioned marketing tactics. This product grows our business and our brand with solutions that drive revenue I can actually measure.

Steve Fly
Metro Mazda Mesquite

I'll tell you, it's been a saving grace for us because not only is it the solutions that you're signing up for, but also, the customer support and the personnel.

Dorian Jimenez
Classic Chevrolet

Ikon has been a huge plus in a lot of ways. Not only has it increased our sales penetration numbers, but it has also increased the average profit per sale by $300, which is a nice addition to the bottom line. We would absolutely recommend Ikon to any other dealer that's looking for a telematics partner. If they're not, they should be.

Allen Masengill
South County Chrysler Jeep Dodge Ram

Ikon's automated customer retention solution couldn't be simpler, and their support team is always ready to assist. Since implementing Ikon's system, we've seen a measurable boost in repeat business.

Niko Armijo
Corwin Ford

Smart Marketing has been a game-changer. We've seen a significant increase in the number of returning customers. The timely campaigns have really boosted our customer engagement.

Damon Rousell
Bellevue Nissan

Ikon has been a blessing. Ikon takes a lot off of the buying process because half the battle is finding the car.

CJ Razma
Classic Chevrolet

Ikon Technologies has provided help beyond measure. So, with that said, I would definitely recommend Ikon Technologies to any store.

Pat Healy
Stanley Automotive Group

During a hurricane, our dealership's cameras were disabled, leading to vehicle thefts. Using Ikon devices, we quickly located and retrieved the stolen vehicles, saving over $100,000. We highly recommend Ikon for their excellent support and advanced tracking capabilities.

Tim Harless
Group 1 Automotive