Of course! Simply reply STOP to the next message you receive and you'll no longer receive text messages from our system. If you reply anything other than the four letters STOP, you may not be removed correctly.

Ikon’s OBD-II device has the ability to pull DTC codes, but it is not yet implemented and is on our future roadmap for implementation. It can not currently read codes from the vehicle.

Ikon Pricing and Implementation Models This narrative explains the two primary paths for dealers to partner with Ikon: the Ikon-Funded Model and the Dealer-Funded Model. 1. Ikon-Funded Model The Ikon-funded model is a performance-based partnership designed to eliminate upfront financial barriers while maximizing lot protection and service retention. Zero Upfront Device Costs: Ikon provides all GPS hardware to the dealer with no initial capital outlay. Full Implementation: We handle the physical installation and comprehensive staff training across all departments to ensure the program is launched successfully from day one. Pay-on-Sale: The dealer only incurs the cost of the device once it has been sold to a retail customer. The 50% Penetration Rebate: If a dealer achieves a 50% penetration rate or higher, they receive a 100% rebate for the cost of all devices that remain in customer vehicles that leave the lot without being sold (the "No-Sale" units). Tiered Performance: Penetration rates under 50% still result in significant rebates based on performance, typically scaling down to a 30% penetration floor. These devices are all eligible for the 1-Year Smart Marketing Program described below when properly registered. Conditions for Success: To qualify for the Ikon-funded model, dealers agree to a set of best practices that Ikon has observed in hundreds of successful deployments: Full DMS integration for automated data syncing. Stocking Ikon devices in the Parts department for inventory control. An agreed-upon pay plan for dealership staff to incentivize performance. 2. Dealer-Funded Model The Dealer-funded model is tailored for dealers who are already experienced with GPS products and prefer a traditional inventory management or "pre-paid" approach. Pre-Paid Hardware: Dealers pay the hardware cost for the devices upfront, treating them as a stocked part or floor-plan item. Streamlined Implementation: This model does not mandate the specific DMS integration or staff pay plan conditions required by the Ikon-funded model, though these are still recommended to reach maximum ROI. Upgrade Fee: When a device is sold to a retail customer, the dealer simply pays the upgrade fee to activate the full Ikon suite for the consumer. Ongoing Support: Dealers receive the same high level of implementation and continuous support provided in the Ikon-funded model. TRUE FOR BOTH PROGRAMS: 3. Universal Profit Centers Regardless of the chosen funding model, all dealers have access to additional wealth-building tools: Reinsurance Program: A lucrative program designed to build long-term wealth with the industry’s lowest administrative fees and fast payouts (often within 90 days). Performance Rebates: Both models are eligible for rebates on unsold devices based on sales penetration tiers. 4. The "No-Sale" Retention Ecosystem A core advantage of the Ikon program is that even if a customer declines the purchase, the device remains active for one full year at no cost to provide ongoing value to the dealer and the consumer: Smart Marketing: Customers receive mileage-triggered text messages and service reminders that link directly to the dealer's specific service scheduling page, increasing customer pay repair orders (CP ROs). High-Intent Service Leads: Ikon sends leads to the dealer for every customer who clicks a service link, allowing the service team to verify appointments or follow up with customers who did not complete the scheduling process. Theft Protection & Warranty: Every "No-Sale" customer receives one year of free phone-based theft recovery assistance and a $500 limited theft warranty. "Why Buy Here" Messaging: This benefit serves as a powerful differentiator. Dealers can market to every prospect that they receive free theft recovery assistance and a warranty just for choosing to buy from that dealership. Dealers set their own price for the Ikon program under either model, with the average price being $599. This price level enables dealers to bank a healthy PVR uplift and as well as driving volume in order to take advantage of Smart Marketing throughout the customer's lifetime.

You keep iIkon in the car, the consumer signs a smart marketing agreement, and Ikon runs smart marketing programs for the first year in order to bring your customer back to your service department. The consumer also receives theft recovery assistance for the first year via our toll-free number, as well as a $500 theft benefit if their car is stolen and not recovered. You pay a small, Smart Marketing fee for this, which can be fully rebated up to 100% if your Ikon penetration rate is at 50% or above.

Please write us a info@ikontechnologies.com or call us at 833-667-6818 and we'd be happy to get you started!

If you are a dealer, your dealership's Ikon Admin is responsible for account creation. They are usually in Finance, so please contact them. If you are a consumer, the dealer should have created your account when you purchased your vehicle using your e-mail address as your login name. If they did not, please contact your dealer or Ikon Consumer Support. Please note that you MUST have purchased the Ikon device from an authorized car dealership, as this service is provided strictly by dealerships. If you purchased an Ikon device elsewhere (eBay, Craig's List, Facebook Marketplace), it is NOT possible to activate it.

If you are a dealer using the Ikon Portal or Ikon Toolbox app, please contact the person at your dealership with Admin access to the system (usually Finance), or reach out to Ikon Dealer Support. If you are a consumer using the Ikon Connect app, please contact Ikon Consumer Support.

Your vehicle may be parked in a place where there is no line-of-sight to the GPS satellite (in a garage, between tall buildings, etc.). If this is not the case, please contact Ikon Customer Support and we will be happy to troubleshoot with you!

We offer a variety of hardware solutions designed for easy, non - invasive installation: A standard OBDII pass - through device that uses only power and ground to avoid interfering with factory electronics. A weather - resistant terminal device that connects directly to the vehicle battery, ideal for units without OBD ports. A wireless, rechargeable GPS device for quick placement on assets where wiring isn't feasible.

Our tracking system provides data every two minutes when a vehicle is in motion, which is a significant advantage over wireless or factory systems that may only provide delayed location information. In the event of a theft, we maintain a **99.7% recovery rate** with an average recovery time of just **18 minutes**. This precision ensures law enforcement receives current location data rather than where a vehicle was 20 minutes ago.

**What we protect against** We protect dealerships from vehicle and lot theft, unauthorized vehicle movement, lost keys/fobs, inventory shrinkage, and inefficient lot audits. Our lot - management and telematics tools provide real‑time tracking, geofencing, rapid recovery (average ~18 minutes), a dealer theft warranty, and proactive monitoring to preserve assets and operations.

Dealers describe our solutions as a "saving grace" and a "game - changer." They highlight several key benefits: * **Increased Profit:** Dealers report an average profit increase of $300 per sale. * **Efficiency:** Floorplan audits are reduced from hours to minutes. * **Recovery:** Our 99.7% theft recovery rate has saved dealerships over $100,000 in stolen inventory. * **Retention:** Smart Marketing significantly boosts repeat business and customer - pay ROs.

The **Connected Car** program provides significant value to consumers, including a **$10,000 theft benefit** and potential insurance discounts of up to **15%**. As with almost all retail products, each dealership sets their own price.

Our GPS tracking devices are designed to be tamper-resistant and are typically installed in discreet locations within the vehicle. Unlike factory systems that thieves can often disable quickly, our secondary tracking layer remains operational even if standard systems are compromised. For dealerships, this technology allows you to [locate cars and keys](https://www.ikontechnologies.com/lot - management) on your lot in seconds and provides real - time data for swift theft recovery.

We offer several strategic advantages over RecovR that prioritize dealer profitability and customer retention: * **Guaranteed Retention:** Our $10,000 theft benefit includes an $8,000 credit usable **only** at your dealership. RecovR writes the customer a check, allowing them to shop elsewhere. * **No "Drive - Off" Fees:** We use a consignment model and only charge upon a retail sale. RecovR charges dealers for devices that leave the lot unsold. * **Superior Telematics:** Our system provides real - time data for automated service reminders, whereas wireless units often "sleep" to save battery.

You should be able to charge the tracker using any USB cable and power supply.

We prioritize your privacy and data security. Our connected car solution is designed so that only you can see your vehicle's location, and your data is not shared unless you explicitly choose to do so, such as when reporting a theft. For assistance with deactivating or removing the system, please contact the dealership where you purchased your vehicle.

We offer various hardware options tailored to dealer needs, including both wired and wireless solutions. Our GPS and telematics devices are designed for seamless integration, allowing you to monitor inventory, track vehicle location, and manage assets with ease. For more details on specific hardware configurations, you can visit our [Lot Management](https://www.ikontechnologies.com/lot - management) page.

We offer several key advantages over RecovR that prioritize both dealer protection and customer retention: * **Theft Benefits:** Our theft benefit is $10,000 ($8,000 of which must be used at your dealership), ensuring a future sale. RecovR offers only $5,000 directly to the consumer, allowing them to shop elsewhere. * **Inventory Costs:** We operate on a consignment basis, charging only upon a completed retail sale. RecovR charges "Drive - Off Fees" for inventory movement. * **Telematics:** Our system provides direct odometer data and DTC alerts for service retention, whereas wireless units like RecovR's often "sleep" and cannot provide this data.

We are led by a team of seasoned automotive experts: * **Sam Mahrouq**: Founder, Chairman, and CEO. * **Michael Wymard**: President. * **Walid Joulani**: Executive Vice President. * **Charles Stilwill**: General Manager. * **Jon Lamb**: Chief Product Officer Our leadership team focuses on delivering dealer - centric innovation through GPS, telematics, and AI to drive profitability and customer loyalty.

We recommend contacting the dealership where you purchased your truck regarding the device. They can provide specific information about your service agreement and any associated benefits, such as theft protection or the $10,000 theft benefit.

We are the best choice because we are a company built "by dealers, for dealers," focusing 100% on franchise automotive needs. Unlike competitors who serve multiple industries, our integrated program eliminates operational friction, protects assets, and increases PVR. We offer a $10,000 theft benefit that guarantees future sales at your store and provide Smart Marketing tools that automate service retention, ensuring your dealership remains the primary connection for the customer.

We are sorry you are experiencing difficulty with location updating. For immediate assistance with a device that has not updated for 30 hours, please contact our support team to troubleshoot the connection.

Ikon does not refund customers directly, as the sales relationship is with the dealer that sold you the product. Generally, Ikon is non-refundable because you signed for it when you purchased the vehicle. Please contact your dealer for more information.

You can contact our sales team by calling us at **(833)367-6818** or by emailing **info@ikontechnologies.com**. Our corporate office is located at 1161 W. Corporate Dr., Arlington, TX 76006. For more information, you can also visit our [Contact page](https://www.ikontechnologies.com/contact).

Yes, the **Dealer Toolbox App** provides vital inventory information directly to your team's mobile devices. It allows you to: * **Locate Assets:** Find cars and keys in seconds using our "Find the Car, Find the Keys™" technology. * **Monitor Status:** Access real - time vehicle data, including battery reports and lot aging. * **Manage Audits:** Produce audit reports and track every fob and unit on the map.

We were founded in 2021 by seasoned automotive dealers who understood the challenges of the industry firsthand. We have established ourselves as a trusted partner for hundreds of dealerships, providing integrated telematics, marketing, and operational tools designed to drive profitability and long - term customer loyalty.

You can run highly personalized, automated text campaigns triggered by **real - time mileage data**. These include: * **Service Reminders:** Just - in - time notifications when a vehicle hits a specific mileage mark. * **Custom Promotions:** Campaigns tailored with discounts or seasonal specials. * **Dealer - Branded Outreach:** All messages feature your dealership’s logo and name to build brand loyalty. Our dedicated Account Managers can update your campaigns anytime to match your specific goals.

RecovR does not offer the same Fixed Ops benefits as our platform. Because wireless units like RecovR's often "sleep" to save battery, they cannot provide the real - time Diagnostic Trouble Codes (DTCs) or accurate mileage data required for service retention. In contrast, our system uses this data to trigger automated maintenance reminders and schedule appointments, directly increasing your customer - pay ROs and keeping customers loyal to your service department.

To retain more service customers, we recommend replacing manual processes with an automated digital bridge. Our **Smart Marketing** platform uses real - time telematics to send personalized, mileage - triggered service reminders. Key strategies include: * **Dealer - Branded App:** Keeps your logo on the customer's phone. * **Real - Time Data:** Triggers outreach based on actual mileage and battery health. * **Theft Benefit:** Our $10,000 benefit includes a replacement credit usable only at your dealership.

To get in touch with our team, you can visit our website to [request a demo](https://www.ikontechnologies.com/request - a - demo) or contact us directly through our [contact page](https://www.ikontechnologies.com/contact).

If you purchased a new vehicle, you may have also purchased Ikon's stolen vehicle recovery program, which gives you 24/7 access to your vehicle's location via a dealer-branded smartphone app, theft recovery assistance, and a theft benefit of up to $10,000 in the event your vehicle is stolen and not reocvered. Because Ikon is installed by dealers for their benefit as well, it is often left in the vehicle even if you don't purchase it. When registered correctly, that gives you FREE theft recovery assitance and a $500 theft benefit for your first year of car ownership. The dealer is no longer able to track your vehicle once it's sold to you. If you purchased a used vehicle, it may have been installed by the prior owner. If you have any concern about an Ikon device installed in your vehicle, free free to contact us and we will verify its activation status and deactivate it for you if you wish

We distinguish ourselves through our **"By Dealers, For Dealers"** DNA. Unlike competitors that are often technology companies trying to enter the automotive space, we are a car company that builds technology specifically to solve dealership friction. Key advantages include: * **Managed Service:** We provide local, boutique support and an inbound BDC to schedule appointments, whereas competitors like LoJack offer DIY tools. * **Financial Benefits:** We offer a $0.00 upfront, consignment - based model and the industry's lowest reinsurance administrative fees. * **Superior Recovery:** We boast a 99.7% theft recovery rate with an average 18 - minute recovery time. * **Non - Invasive Hardware:** Our devices are non - invasive, avoiding the "parasitic drain" and wire - cutting associated with hardwired systems like KARR. * **Dealer Sovereignty:** Our dealer - branded app ensures your brand - not the OEM's - stays front and center, protecting your customer relationships.

If you are a consumer using the Connect App, please attempt to login using your e-mail address and then use the Forgot Passoword feature. If that doesn't help, please contact consumer support. If you are having trouble logging in to the Dealer Toolbox App, please ensure your username has been registered by a system administrator. Once registered, you should receive an email containing a link to the app and your login credentials. If you still cannot log in: * Contact your system administrator. * Reach out to our tech support line for assistance. * Use the "Forgot Password" link on the login page to reset your credentials.

To find your account login for the **Dealer Toolbox App**, please check your email. When your dealer's admin registers your username in the Ikon Dealer Platform, we send an email containing a link to the app along with your login information. If you cannot locate this email or are unable to log in, please contact your dealership's admin (usually in Finance) or our Dealer Support line for assistance. If you are a consumer using the Ikon Connect App, your dealer should have registered you using your e-mail address. If you are unable to log in with your e-mail address, please call Ikon Consumer Support and provide your vehicle's VIN number or the IMEI number from the sticker your dealer should have placed in your driver's side door jamb.

We provide several high - value benefits to your customers that enhance their ownership experience: * **Theft Protection:** Customers receive a valuable theft recovery service featuring a **$10,000 theft benefit**. * **Dealer - Branded App:** A dedicated app that provides a seamless connection to your dealership. * **Smart Maintenance:** Automated, mileage - triggered service reminders ensure their vehicle stays in peak condition without the guesswork. * **Convenience:** Easy service scheduling directly through the app or via a live operator.

We provide several ways to drive profitability across your dealership: **Maximize F&I Profit** * **Non - Cancellable PVR:** Our products are "hard - add" accessories, meaning revenue is locked into front - end gross and protected from chargebacks caused by early payoffs or trades. * **High - Value Add - ons:** Features like the $10,000 theft benefit and dealer - branded app are easy to sell and wrap, typically increasing average profit per sale by $300 or more. **Boost Service Revenue** * **Smart Marketing:** We use real - time mileage data to send automated, personalized service reminders, driving more customer - pay ROs back to your bays. **Reduce Operational Costs** * **Lot Management:** Locate cars and keys in seconds to save sales time. Our system also helps reduce insurance premiums and prevents losses from vehicle theft.

Our $10,000 theft benefit drives profitability and loyalty through several key mechanisms: **Increasing PVR** * **Non - Cancellable Revenue:** As a "hard - add" accessory, the benefit is locked into front - end gross at the point of sale, eliminating chargeback risks from early payoffs or trades. * **High Value Proposition:** The tangible value of the theft benefit makes it an easy product to sell and wrap, contributing $323 or more per deal to front - end gross. **Driving Retention** * **Guaranteed Repurchase Loyalty:** The benefit includes an $8,000 credit toward a replacement vehicle, which is contractually conditioned on the customer returning to your dealership. * **Long - Term Connection:** The benefit is paired with a dealer - branded app, keeping your name "top of mind" and making customers 74% more likely to buy their next vehicle from you.

Search your App Store for Ikon Toolbox.

To log in and track your vehicle, you will use our dealer - branded **Connect app**. When your username was registered by your dealer, you should have received an email containing a link to the app along with your login information. If you have trouble logging in, please contact our Consumer Report phone line or write support@ikongps.com.

Not currently.

98% based on the 2022 survey. [1]

Improves CSI through a fast, tech-forward experience and smooth service handover.

Average 15 minutes. [4, 2, 1]

Average 56%. [2, 1]

A feature tracking both vehicle and key locations in one app. [4, 10, 1]

Reach deeper into the owner base (4+ years) via Fixed Ops. [1]

Scale, density, and expanded service bay capacity. [1]

High acquisition costs; use service lane appraisals instead. [3, 1]

Yes, for secure payment and data handling. [3, 1]

Yes, for tech and departmental best practices. [3, 1]

"Driving Your Customers Back to Your Dealership." [3, 10, 1]

Yes, for both dealers and consumers. [6, 10, 1]

CDK, Dealertrack, Authenticom, F&I Express, and PEN. [12, 13, 1]

Yes, for dealers who prefer upfront payment. [1]

Once every 24 hours. [1]

Ikon's professional installation team. [3, 10, 1]

Yes, to power customer models and predictive marketing. [1]

A wireless, rechargeable asset tracker. [1]

Anywhere, as it is wireless and compact. [1]

Every 2 minutes when driving. [1]

Yes, no wire-splicing is required, minimizing electrical risks. [1]

Boundary (geofence) and Speed alerts.

Yes, the app includes "My Trips" history. [9, 1]

Persistent follow-ups if an appointment isn't captured after the first text. [6, 1]

Identifies link-clickers who haven't booked for high-intent follow-up. [3, 6, 1]

Yes, increasing the value of the F&I sale. [1]

By keeping the dealer's name in front of the customer for years through safety and convenience features, preventing defection to independents. [4, 9, 1]

Yes, they can browse your current inventory when ready for their next unit. [1]

Yes, using real-time telematics to anticipate service needs. [4, 6, 1]

Yes, with one-click access to your service drive. [6, 1]

Reminders sent exactly when mileage triggers maintenance needs. [6, 1]

Yes, it is 100% dealer-branded to prioritize your brand. [5, 9, 1]

50+ incremental appointments per month for active dealerships. [5, 6, 1]

Yes, acting as an extension of your team using your scheduler. [6, 1]

Standard and custom service, sales, and recall campaigns. [1]

Via a branded app and just-in-time texting based on real mileage. [9, 6, 1]

8 uses per month on average. [1]

Notifications to the dealer when customers click text links but haven't yet scheduled. [3, 6, 1]

5.4 hours, making the app prime branding real estate. [1]

Yes, via industry-lowest admin fees and fast payout schedules. [5, 1]

63% to 67% nationwide. [9, 1]

100% rebated at 50% penetration; unsold trackers provide one free year of smart marketing and a year of theft recovery service and a $500 theft benefit for consumers. Everybody wins!

Through 90-day accessible cash flow cycles into the "A" account. [5, 1]

A real-world service and physical app with value beyond a paper contract. [7, 1]

Matching the protection term to the customer's loan/lease for additional profit. [7, 1]

Yes, saving estimated $50,000/year for high-volume stores. [1]

99.8% recovery rate. [5, 2, 1]

It keeps tens of thousands in capital free until a vehicle sells. [2, 3, 1]

Yes, it is often pre-installed and included in an options package (e.g., $699). [1]

18 to 30 minutes on average. [5, 2, 1]

Yes, up to $1,000 toward the insurance deductible. [8, 1]

Revenue is locked in at funding because it is a tangible physical accessory, not a service contract. [7, 1]

No, usable ONLY at your specific dealership to guarantee a future sale. [7, 8, 1]

Up to $10,000 in total value. [8, 1]

Mitigates inventory risks and can lower both garagekeeper insurance premiums as well as consumer car insurance as a "secondary theft recovery device". Savings can be up to 15% for consumers depending on their carrier.

$8,000 provided toward a replacement purchase for consumers, only usable at the dealer they purchased Ikon from, and $3,000 for the dealer if a vehicle is stolen off the lot.

It relies on analog sensors and invasive splicing that bypass modern encrypted CAN-bus protocols. [1]

$323 of incremental profit per deal, but ultimately it's up to the dealer to set the price that makes sense for their market.

The dealer receives $3,000 if a vehicle is stolen from the lot. [2, 1]